We will not assume responsibility for fish killed as a result of the customer not being available to accept the delivery on the first attempt. We work very hard to make sure that you receive your fish alive and we want your fish to have a long, happy life in your tank, however it has to make financial sense for us in the end. Buyer is responsible for the shipping of any replacement fish. Email us at with a brief description of your problem with photographs of Dead Fish attached.įrom there, we will either offer to refund the cost of the fish, or issue credit towards a future purchase, SHIPPING IS NON REFUNDABLE. Please take a picture for us showing the loss in an UNOPENED BAG- it can just be a picture taken with your smart phone. IN ORDER FOR US TO HONOR A DOA CLAIM, YOU MUST CONTACT US WITHIN 2 HOURS OF THE PACKAGE BEING DELIVERED (WE WILL USE THE TIME PROVIDED BY THE CARRIER ON THE TRACKING). You should have your tracking number ready when reaching out to the shipping carrier.Ĭontact us as soon as possible. Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, FedEx, OnTrac )Once a package leaves our fulfillment center, you must reach out directly to the shipping carrier selected during checkout to resolve delivery issues. It is best to have someone home when the fish arrives, so that your package does not sit outside your door in the hot or cold weather. We package them with pure oxygen and pack them in insulated boxes. Then, you can track your fish on the web and know an estimated arrival day. You will receive a tracking number by email from us when your fish has been packed and prepared for shipment. We also have a longer wait for Plant orders at this time. Please allow up to 10 days for your order to ship out. Slight delay in shipping expected due to Covid-19 & Shipping Services high volume. We ship fish out everyday of the week besides Sunday (depending on your location) In most cases, we do NOT ship, Friday or Weekends. Claims will only be valid if product was purchased directly from Coast Gem USA Remember, if you have any questions about these guarantee details, please ask us before ordering.We ship healthy fish, once they are in your system, their continued good health is your responsibility. Once fish is added to your aquarium, we are not responsible for sudden deaths or illnesses.Buyer is responsible for the shipping of any replacement fish.We will check the timestamp of the tracking number to confirm the time of delivery. To be eligible to receive credit, you must email us at and include a photo of the dead product in an unopened bag. Losses must be reported to Coast Gem USA within 2 hours of receiving the shipment.This credit is for the product only and does not cover shipping or packaging costs. Coast Gem USA will issue a credit towards your next purchase for the purchase amount of product that is DOA.The fry grows fast and female takes care for the fry for few days. though they are considered to have a moderate temperament for Mbuna cichlids. Offspring in amount of 30 leaves female's mouth and you must start to feed them then. The red mbuna has less patterning than the other cichlids discussed so far, but it is still gorgeous in its own right. Incubation of the eggs in her mouth takes 3 weeks. Female retreats to the secure place after fertilization. She swims to male’s anal fin and trying to collect his light spots at his tip of the anal fin (these spots look like the eggs). Female lays eggs and she immediately collects them in her mouth. Male lures female with his colors and spreads his fins. This is an oviparous species which breeds very easy. You need an effective filtration system and systematic partial water changes. This species is sensitive to accumulation of the nitrates. plants of baldellia genus, anubias genus or microsorum genus. Aquarium should have a lot of hiding-places among rocks, stones, caves, soft and fine substrate, space to swim, plants with hard and bitter taste leaves e.g. The fish likes a spacious tank – longer than higher. You need large aquarium for group of males but you should have 2-3 females for every male. You should skip one meal once in a while and you should limit amount of food rich in protein. It is medium aggressive and territorial fish. This species likes to nibble plants and it digs in the substrate. Colour of the offspring is the same as female's.

Colour of the female usually is orange-red or yellow. Male has few light dots on the tip of the anal fin. There is also few variants of this fish e.g. There are transverse, dark, visible stripes on the sides of the fish. Body descriptionĬolour of the male is blue. The common name of this fish is red zebra cichlid. Now this fish is classified as Maylandia Estherae or Metriaclima Estherae. It was known under the Latin name Pseudotropheus Estherae in the past. This freshwater fish lives in rocky areas of Niasa Lake (Malawi Lakes) in Africa.

Red zebra cichlid size